Telephone Training and User Support
FOR HELM AND ASSOCIATES' EMPLOYMENT TESTS
When you purchase employment tests from HELM AND ASSOCIATES, we provide free telephone training to your hiring managers and supervisors! They will learn what to say to applicants and employees about the testing process, how to set up testing sessions at our web site, and how to use the Results Reports.
In addition, we create an Administrator's account at our web site for you that is password-protected. Here you can view and print documents that help you learn how to use your online account, how to talk to applicants about testing, and how to use employment test results in the selection process.
You will be able to view and print a Quick Reference Guide for the tests you have purchased, and you will learn how to use your Administrator's account to create Activity Reports or to view previously scored tests.
You can also call us and talk to an expert whenever you have questions about test results! Our office hours are Monday-Friday, 8:30am-5:00pm (U.S. Eastern time zone) and our toll-free number is (800) 886-4356. Or send us an email at [email protected]!